Service Levels & Reliability
Our clients understand that our customer service is unmatched in the industry. Road Shark's extensive experience and knowledge in transportation and customs gives us the understanding that most potential problems and delays can be avoided with taking a proactive approach. With every order we confirm the exact size and weight with the shipper and ask them if they have any special requirements to safely transport their product. If the shipment is a cross-border shipment then we also inquire and review the customs paperwork to make sure that all required information is noted on the customs paperwork. Whether you're shipping one order every couple of months or multiple orders daily, a Road Shark freight specialist can customize advantageous cross border LTL solutions to meet your individual shipping needs. Road Shark, through our large network of LTL freight carriers is able to utilize our deeply discounted rates so that you're receiving the best price, best service on every order. Over the past six years, 99.99 % of our shipments have been delivered damage free. Unlike some trucking companies, Road Shark does not interline your freight from one terminal to another terminal. With Road Shark your freight only gets transferred a maximum of one time, usually the same truck / trailer that picks up will be the one that delivers. We offer a full range of service options to meet all of your transportation needs.
95% of Road Shark's shipments that ship within Canada or to or from the U.S and Canada are delivered within the stipulated time frame. To view the transit times, please click on one of the following major Canadian cities that is closest to the location that you are shipping to or from.
When you need a rush delivery, think "Road Shark", not "Air Freight". This "load and go" service has a 100 % customer satisfaction guarantee, giving you the added assurance that your customers will be satisfied. We offer single driver service or team driver service depending on how time-sensitive your shipment is, remember we offer pickup & delivery service 24 hours / 7 days a week. Road Shark trailer seals can be provided to your shipper giving them and the consignee the comfort of knowing that their order moved on an expedited / exclusive service.
Road Shark Transportation's fleet of available drivers include the following:
-24' straight truck
-53' dry van
-48' double drop
Contact us today to learn what we can do for you.